Shipping policy
Domestic Shipping
- We ship all US orders from our warehouse in Florida, Monday through Friday (excluding holidays).
- Please allow 3 – 7 business days for shipping to most domestic locations.
- All orders may have a processing time of up to 5 business days before shipping, especially during the peak holiday shopping season.
- Upon fulfillment, a tracking number will be emailed to you. Please allow 72 hours for tracking to update.
- We currently do not ship internationally.
Order Accuracy
We are unable to make changes to orders that have been processed. To ensure that your package is properly delivered, make sure that your address is entered correctly at checkout and includes all pertinent information including the correct abbreviations, street numbers, and building or apartment numbers. We cannot take responsibility (ex. refund or replace) for lost, misplaced, or incorrectly delivered shipments if the address information provided is incorrect at the time of purchase.
Damaged Orders and Missing Items
If your order arrives damaged or incomplete, please report the issue to info@herlittlesecretbeautystudio.com within 3 days of delivery. Our team cannot replace damaged and incomplete orders that are reported beyond this timeframe.