Hello Gorgeous and thank you for your business!

If you have any questions or need immediate assistance please contact our customer service department.

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  • Customer service email:

    support@herlittlesecretbeauty.com
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Guarantees

  • 📦 30-Day Refund Guarantee

    We stand by the quality of our products and want you to love your purchase! If you’re not completely satisfied, we offer a 30-day refund guarantee.

    Returns accepted within 30 days of delivery
    Items must be unused and in original packaging for hygiene reasons
    Refunds processed within 5-10 business days after we receive your return
    Refund issued to the original payment method

    💌 How to request a refund:
    1️⃣ Email us at support@herlittlesecretbeauty.com with your order number & reason for return.
    2️⃣ Once approved, ship the item back to us.
    3️⃣ Your refund will be processed within 5-10 business days after we receive your return.

    ⚠️ Please note: Used products are not eligible for refunds due to hygiene reasons. However, we do offer store credit or exchanges in certain cases!

  • 🚚 Shipping Guarantee

    We are committed to delivering your order safely and on time!

    Processing Time: 1-3 business days
    Standard Shipping: 3-7 business days
    Express Shipping: 1-3 business days
    Tracking Provided – Stay updated with real-time tracking

    Lost or Damaged Order? We’ve got you covered! If your order is lost or arrives damaged, contact us at support@herlittlesecretbeauty.com, and we will issue a replacement or refund.

    If you have any questions, feel free to reach out! 💕